We're currently building our talent pool of Social, Cultural and Consumer Insights professionals for upcoming opportunities across creative, social and brand agencies.
If you're interested in being contacted about roles similar to the opportunity outlined below, we'd love to hear from you. Please apply with your latest CV, and a member of our team will be in touch if we have a suitable opportunity that matches your experience and career goals.
Social & Cultural Insights Analyst
Location: London
Working pattern: Hybrid
Environment: Creative / Social Agency
About the Role
We're looking for a curious and culturally plugged-in Social & Cultural Insights Analyst to join a growing creative agency.
This is an agency-side role for someone who is fascinated by what people are talking about, how culture is changing and what those shifts mean for brands.
You'll combine social listening, data, research and cultural trends to uncover insights that help shape client strategy, creative ideas and campaigns. You'll work closely with strategists, creatives and account teams, helping turn data and cultural intelligence into clear, actionable thinking for clients.
Key Responsibilities
- Monitor social platforms, online communities, media and cultural conversations to identify emerging trends, behaviours and cultural movements
- Use social listening, analytics and research tools to understand audiences, sentiment, conversations and cultural shifts
- Analyse social and consumer data and translate findings into clear, actionable insights for clients
- Identify emerging cultural moments and trends that could be relevant to brands and audiences
- Create reports, presentations and dashboards to communicate key findings and recommendations
- Support strategic and creative development through research and insight
- Partner with strategists and creative teams to ensure ideas are culturally relevant and grounded in audience understanding
- Monitor brand and competitor conversations across social and digital channels
- Analyse campaign performance and social/cultural impact, identifying opportunities for optimisation
- Present insights and recommendations clearly to both internal teams and clients
- Stay constantly curious about social media, online communities, consumer behaviour and wider culture
About You
We're interested in candidates with 3+ years' experience across areas such as:
- Social Insights
- Cultural Insights / Cultural Strategy
- Social Listening
- Consumer Insights
- Audience Intelligence
- Social Analytics
- Data & Insights
- Trend Research
You'll ideally have:
- Experience working within an agency, consultancy or similar client-facing environment
- Experience using social listening or analytics platforms such as Brandwatch, Talkwalker, Sprinklr, NetBase or similar
- A strong understanding of social media and digital culture
- Excellent research and analytical skills
- The ability to turn data and research into clear, compelling insights
- A genuine curiosity about culture, trends, audiences and consumer behaviour
- Strong communication and presentation skills
- Confidence working with clients and presenting insight
- The ability to collaborate closely with strategy, creative and account teams
- A balance of analytical and creative thinking
The Opportunity
This is an opportunity to join a fast-paced creative agency and work across a range of brands and briefs.
You'll have the opportunity to influence client strategy and creative thinking by bringing a strong understanding of social, culture, trends and consumer behaviour to the table.
If you're someone who is constantly spotting the next trend, questioning why people behave the way they do and enjoys turning data into a story, we'd love to hear from you.
London | Hybrid | Creative Agency
Please note due to the large volume of applications we receive we cannot respond to everyone.
If this sounds like the ideal position for you, or if you are interested in exploring other Data Analyst, Senior Data Analyst, Junior Data Analyst, Insight Analyst, Social listening jobs in London, please get in touch.
or email chelsea@theindustryclub.co.uk
We are committed to ensuring and supporting representation from all backgrounds across the creative industry, irrespective of race, religion, belief, ethnicity, age, gender, sexual orientation, disability or socio-economic background.
With this in mind, we welcome applications from all areas of the community. Please do get in touch and let us know if there is any additional support or reasonable adjustments we can cater for, to ensure our process and roles fit your needs and creates a comfortable & enjoyable recruitment process.
