The Future of Skills and
Hiring in the age of AI 

Insights from UK Agency Leaders on Talent, Capability and Change.

A leadership benchmarking report from The Industry Club & Spark AI

Skills • Training • Hiring • Capability


63% of agency leaders feel confident they're ready for AI.

But 37% admit they're still using it sporadically, with no formal strategy. That confidence–capability gap is already changing how UK creative agencies train, hire and build teams for 2026 and beyond.


This report reveals how agency leaders are tackling that gap — from training investment to hiring priorities to capability building. It’s the first partnership of its kind between The Industry Club (skills & hiring) and Spark AI (AI specialist consultancy), giving a complete picture of how AI is transforming agency talent.

KEY FINDINGS

The skills gap isn’t just technical: 

Top gaps: prompting (18%) and selling AI solutions (17%).

Training and transformation: 

68% plan to spend up to £15k on AI training; 46% have made or plan to make AI-specific hires.

Hiring for curiosity, not mastery: 

65% prioritise adaptability and problem-solving; only 6% hire for specific AI skills.

Two clear archetypes emerging: 

37% are still experimenting; 19% are leading with structured adoption.

INSIDE THE REPORT


Why the confidence–capability gap exists — and how to close it

Eight strategic priorities for moving from experimentation to optimisation

The Spark AI Maturity Model™ to benchmark where your agency sits

How leaders are building capability through training, partnerships and hiring

Panel insights from senior creative-agency leaders

What’s changing in 2026 — from efficiency to growth


Actionable insight • Training + hiring strategies


FEATURING INSIGHTS FROM


Robin Garton (Sky Creative) | Natalie Winford (Jellyfish) |

Laura Jackson (Not Actual Size) | Adrienn Major  (POD LDN) | Stu Tallis (Taxi Studio)



Having a plan — even a light one — suddenly made it feel manageable. People knew what was expected and what was okay to try.

IN PARTNERSHIP WITH

Talent Specialists    |   AI Specialists



Together: the complete view of how AI is transforming creative-agency talent.

DOWNLOAD THE FULL REPORT


Get the full analysis, benchmarks and strategic recommendations for the future of agency talent.


Free 40-page PDF    Instant access    No credit card required


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