We are seeking an experienced and ambitious Project Management Lead with client facing experience (the role would be considered quite hybrid in a creative agency) to join an award-winning in-house agency on a fixed-term contract from July to December 2026 (salary pro-rata’d accordingly).
Please note this role requires in office working 4 days a week
Based in their Central London office, which features an in-house production studio and rooftop bar, you will work closely with both global and local marketing teams to deliver exceptional creative work across multiple brands and markets.
This is a highly collaborative, client-facing role that combines agency-style project leadership with stakeholder management. We are looking for someone with strong creative agency experience who is comfortable operating within a fast-paced, high-performing environment.
Reporting directly to the Head of Operations, you will lead and support a team of Senior Project Managers and Project Managers, ensuring the successful delivery of projects while serving as the primary escalation point for issue resolution. This role is ideal for a proactive self-starter who can manage multiple workstreams, build strong stakeholder relationships, and confidently advocate for creative ideas.
Key Responsibilities
Team Leadership & Development
- Lead, coach and inspire a team of Senior Project Managers and Project Managers, fostering a culture of excellence and continuous development.
- Provide guidance and support throughout project delivery, acting as the first point of escalation for issues and challenges.
- Encourage high performance through effective mentoring, feedback and development opportunities.
- Build and maintain strong relationships with key senior stakeholders, including European and Global Marketing Directors.
- Act as the primary escalation point for marketing leadership teams.
- Collaborate closely with internal brand teams, external agencies and strategic partners to ensure alignment and successful delivery.
- Work seamlessly with Operations, Traffic, Finance and departmental leaders to ensure efficient and effective project delivery processes.
- Monitor operational performance, identify gaps and drive improvements to achieve team and business objectives.
- Continuously evaluate ways of working, implementing process improvements and best practices across the wider agency.
- Partner with marketing teams to develop annual brand plans and oversee delivery of the agency's scope of work.
- Translate strategic plans into effective workload forecasting and resource planning in collaboration with Finance and Traffic teams.
- Ensure project priorities, timelines and resource requirements are managed effectively across multiple brands and markets.
- Oversee project and brand budgets, including retainers, forecasting and financial reconciliations.
- Work closely with the Finance Manager to ensure accurate budget tracking and reporting.
- Proactively identify and communicate budget risks, overspend or financial issues to stakeholders in a timely manner.
- Lead high-profile, complex campaigns and projects when required.
- Drive excellence across the full project lifecycle, ensuring quality, efficiency and stakeholder satisfaction.
To be successful in this role, you will demonstrate:
- Proven experience leading, developing and coaching high-performing project management teams.
- Strong stakeholder management skills with the ability to influence and engage individuals across different functions, geographies and seniority levels.
- Confidence in constructively challenging stakeholders and managing expectations while maintaining positive working relationships.
- Excellent organisational skills, with strong attention to detail and a track record of delivering against commitments and deadlines.
- The ability to thrive in ambiguous, fast-changing environments and adapt to evolving priorities.
- A genuine passion for creativity, with the confidence to contribute to strategic and creative discussions and reviews.
- Strong commercial awareness and experience managing budgets and financial performance.
- A continuous improvement mindset, using data and insights to drive decision-making and operational enhancements.
- Outstanding written, verbal and presentation communication skills.
We are committed to ensuring and supporting representation from all backgrounds across the creative industry, irrespective of race, religion, belief, ethnicity, age, gender, sexual orientation, disability or socio-economic background.
With this in mind, we welcome applications from all areas of the community. Please do get in touch and let us know if there is any additional support or reasonable adjustments we can cater for, to ensure our process and roles fit your needs and creates a comfortable & enjoyable recruitment process
If this sounds like the ideal position for you, or if you are interested in exploring other Project Management Jobs in London, or Production jobs in London please get in touch. As a specialist in Project Management and Production Recruitment, I always have a number of Project Manager jobs and Producer jobs across Advertising, Production, inhouse and Media Agencies in London and beyond. You can follow me on Linked https://www.linkedin.com/in/charlenetyler/
Or email charlene@theindustryclub.co.uk
