Nicky Irving
Principal Recruitment Consultant:
Account Management
ACCOUNT MANAGEMENT
& CLIENT SERVICES
Building Your Team
Account management isn’t always well understood or appreciated. At its best, though, client services is what allows good work to happen.
Today’s Client Service are expected to be commercial partners, orchestrators of teams and increasingly responsible for AI governance and workflow clarity.
We advise on what roles are actually needed, seniority mix and progression, and how people need to work together, helping agencies build interim and permanent client services teams that hold under pressure.
We’re typically brought in when agencies are scaling, restructuring, or feeling pressure on client relationships.
OUR CONSULTANTS
CLIENT SERVICES & ACCOUNT MANAGEMENT ROLES
At The Industry Club, we specialise in Account Management and Client Services recruitment across the creative, marketing and advertising sectors.
We work with creative agencies, brand teams and in-house agencies to hire client services talent at every level, from Account Executive and Account Manager through to Client Services Director, Business Director and Managing Partner.
We support permanent, freelance and fixed-term hires, combining deep market knowledge with long-standing relationships to connect our clients with proven client services talent, including individuals not actively on the market.
The Account Management / Client Services Roles We Recruit For
Freelance and Permanent
- Account Executive
- Account Manager
- Senior Account Manager
- Account Director
- Group Account Director
- Client Services Director
- Business Director
- Managing Partner
WHAT OUR CLIENTS HAVE TO SAY
CANDIDATES
Client Services jobs to move you forwards
Client services roles have broadened; expectations are higher. The role is more demanding, but when it works well, client services remains central to agency life.
We work with Account Executives through to Managing Partners across agencies, brands and in-house teams, supporting permanent, freelance and fixed-term moves.
We help you understand how client services roles are really operating inside agencies, from commercial responsibility and senior exposure to pace, pressure and working style, so you can make a move that actually makes sense for where you are in your career.
That means fewer, better conversations. Clear salary context. Honest feedback. And roles that fit how you work, not just what’s written on the job spec.
We recruit for:
- Account Executive
- Account Manager / Senior Account Manager
- Account Director / Group Account Director
- Client Services Director
- Business Director
- Managing Partner
Thinking about your next move?
Speak to Nicky
