The agency is integrated but the team is focused on customer engagement outputs so experience of digital, social, email would be ideal.
This is a tight-knit team and an agency known for their culture, a very people-first approach.
You will be the main day-to-day contact for clients, ensuring smooth delivery of multi-channel campaigns. The role requires strong organisation, attention to detail, and a mix of creative and strategic thinking.
Key Responsibilities
- Manage end-to-end delivery of digital and creative campaigns across multiple projects.
- Collaborate with internal teams including creatives, developers, and strategists.
- Lead planning, resource coordination, and timeline management.
- Maintain clear, proactive communication with clients and internal stakeholders.
- Ensure work is delivered on time, on budget, and to a high standard.
- Input into strategy and help shape campaign development.
- Proven experience managing fast-paced and high-volume campaigns
- Comfortable juggling multiple tasks and stakeholders.
- Skilled in briefing creative teams and overseeing production.
- Confident, proactive communicator with good problem-solving instincts.
- Some familiarity with HTML emails and/or CRM platforms is a plus.
You will be joining a collaborative and energetic team that thrives on delivering standout creative work. The company has a strong growth trajectory, a supportive culture, and a good worklife balance.
If you would like to hear more about this Account Manager role or if you are interested in exploring other Account Manager jobs in London please get in touch. You can email me at nicky@theindustryclub.co.uk or call me on 07415 302812 or follow me at https://www.linkedin.com/in/nicky-irving-client-services-recruiter/
We are committed to ensuring and supporting representation from all backgrounds across the creative industry, irrespective of race, religion, belief, ethnicity, age, gender, sexual orientation, disability or socio-economic background.
With this in mind, we welcome applications from all areas of the community. Please do get in touch and let us know if there is any additional support or reasonable adjustments we can cater for, to ensure our process and roles fit your needs and creates a comfortable & enjoyable recruitment process.
